March 5, 2010
After my last post about the psychology of body language mirroring, my old high school friend Sidney commented that since most of his sales calls are over the phone, he uses a technique called verbal mirroring (or vocal mirroring). You use this technique to match the tone, intensity and jargon of the person you are speaking [...]
Read the full article →
March 2, 2010
Update: You should also check out my video on the psychology of verbal mirroring.
Hey, this is my first YouTube video, so be kind! If you have trouble loading the video, you can watch it here. I recorded this today because I literally just used this technique and I’m interested to know if you are interested [...]
Read the full article →
