Drew Schiller

Posts tagged as:

sales

The Psychology Of Verbal Mirroring Used By Top Sales Professionals

March 5, 2010

After my last post about the psychology of body language mirroring, my old high school friend Sidney commented that since most of his sales calls are over the phone, he uses a technique called verbal mirroring (or vocal mirroring). You use this technique to match the tone, intensity and jargon of the person you are speaking [...]

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The Sneaky (And Effective) Body Language Trick That Increases Sales

March 2, 2010

Update: You should also check out my video on the psychology of verbal mirroring.
Hey, this is my first YouTube video, so be kind! If you have trouble loading the video, you can watch it here. I recorded this today because I literally just used this technique and I’m interested to know if you are interested [...]

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A Tale of Two Parking Tickets

April 22, 2009

Part 1: The Good
While visiting my jeweler last week (sorry wife, no new bling, it was simply a business discussion) I was surprised to learn that he gladly pays for any parking tickets his customers get while shopping in his store (whether they make a purchase or not). Not only is he happy to pay [...]

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Always start with a story

February 24, 2009

Business plan guru Tim Berry wrote a post last week on his Up and Running blog that really hit home with me. Tim was listening to a number of pitches from companies looking for angel investments, and he realized that by the time many of the presenters were about halfway through their allotted ten minutes, [...]

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