February 23, 2009
Last week, Seth Godin wrote a post about his experience trying to rent a movie in London. The frustrating thing for Seth is that he didn’t care where he rented the movie from or what the movie cost, but the movie store employee simply said, “Oh, you’re from the US. You can’t rent here.” Seth [...]
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February 3, 2009
Lack of helpful signage is a huge pet peeve of mine. This sign is posted on the door of a high-traffic pedestrian walk-through in downtown Iowa City. There’s an arrow pointing up, implying “go this way.” Then, when you get up to the door, there’s a small sign with even smaller type that says, “Please [...]
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